We’re happy to see you!
The Emerson Resort & Spa’s Stay Safe Pledge is a detailed system of protocols designed to keep our guests, staff and community safe while still providing the hospitality we are known for. At the Emerson, you’ll find a home away from home with a variety of spacious rooms, wellness at the Emerson Spa, signature dining, shopping, nature-themed activities and wide open spaces plus the comfort of knowing our staff is working hard to make your environment safe. Please read our Stay Safe Pledge below to learn more about what to expect during a stay at the Emerson and our commitment to your health and safety.
FEELING UNDER THE WEATHER?
We ask that you remain home if you are sick or have a fever.
YOUR STAY
Unfortunately, we cannot guarantee walk-ins. We recommend guests have a reservation. Check-in is 4pm and check-out is 11am. Early check-in and/or late check-out is not available.
To protect our environment and the planet, room refreshes are provided by request for stays longer than three days. We want to ensure your comfort, please feel free to contact the Front Desk if you need fresh towels, coffee pods, etc.
To reduce our use of paper, the Emerson Welcome Guide can be found on our website. The Welcome Guide contains all you need to know about the Emerson, property amenities and more.
Part of the charm of the Emerson is our size. We have a limited number of rooms which allows you to enjoy your privacy. We are generally fully booked (especially on weekends) which means we may not be able to accommodate room changes. If you are unhappy with your room and feel you must leave us, we will be happy to provide a gift voucher in the amount of your deposit to apply to a future stay.
CLEANING & SANITIZING
The Emerson Resort & Spa uses cleaning products and protocols which meet EPA guidelines and are approved for use and effective against viruses, bacteria and other airborne and blood-borne pathogens. We also use ProKlean, an Electrostatic Disinfectant Application System to ensure all surfaces are sanitized quickly and thoroughly. ProKlean uses probiotic technology to deliver a hospital grade, EPA approved system that kills all germs (including COVID-19) within seconds of spraying any surface. ProKlean products are readily biodegradable, non- toxic and non-corrosive and are used by organizations such as the Pentagon and Homeland Security.
Our rigorous cleaning standards include a focus on high touchpoint surfaces including room keys, toilet seats and handles, door and furniture handles, water faucet handles, nightstands, telephones, light switches, temperature control panels, alarm clocks, luggage racks and flooring. Remote controls for televisions, air conditioning and blinds are cleaned, sanitized and placed in a protective covering.
Laundry is washed using products which meet all EPA and CDC guidelines and are approved for use and effectiveness against viruses, bacteria and other airborne and blood-borne pathogens including COVID-19.
QUESTIONS?
Please feel free to ask our Front Desk for assistance!
