To Our Valued Guests,

We are extremely excited to announce our planned reopening of July 16, 2020! For nearly 25 years, the Emerson Resort & Spa has hosted your family vacations, intimate getaways, girlfriend retreats, reunions, weddings, group gatherings and special events. It has always been our mission, and our pleasure, to
provide you with exceptional customer service and clean, safe accommodations.

We assure you we have used this time wisely to plan for our reopening including continuous monitoring of guidelines from the Center for Disease Control & Prevention, state and local government and health officials and state tourism organizations such as the New York State Hospitality & Tourism Association. We have always adhered to high standards of cleanliness however, as a result of COVID-19, we have established the Emerson Resort & Spa’s Stay Safe Pledge, a detailed system of protocols designed to keep our guests, staff and community safe while still providing the hospitality we are known for. This includes remaining closed on Tuesdays and Wednesdays to allow for weekly deep cleaning and sanitizing. Please read our Stay Safe Pledge procedures below to learn more about our commitment to your health and safety.

STAY SAFE PLEDGE

We’ve also used this time to prepare a little surprise – breakfast will now be included with your stay. Woodnotes Grille is busy creating a special guest menu of freshly prepared breakfast favorites.

The events of the past few months have been difficult and painful. We know there is no Emerson without our dear guests. It is our natural instinct to take care of you, not turn you away (for any reason). The Emerson has always been, and will continue to be, a safe haven for all. And we like to
think the Emerson is a special place where all guests find respect, understanding and a little joy. We are thrilled to reopen and look forward to welcoming you to the Emerson for a well-deserved respite here in the beautiful Catskills.

Sincerely,
Emily Fisher, Owner
Naomi Umhey, CEO